2 days ago
How do I create an account on your platform?
1 day ago
Creating an account is simple! Just click on the "Sign Up" button on our homepage, fill in your details including your name, email address, and password. You'll receive a confirmation email to verify your account.
10 hours ago
The process is straightforward and takes less than 5 minutes. Make sure to use a valid email as you'll need it for account recovery and notifications.
8 hours ago
After registering, don't forget to complete your profile information. Some features may require additional verification such as phone number or ID verification.
3 days ago
What payment methods do you accept?
2 days ago
We accept various payment methods including credit/debit cards (Visa, Mastercard), bank transfers, e-wallets like GCash and PayMaya, and cash payments through our partner outlets.
1 day ago
Payment processing is instant for most methods except bank transfers which may take 1-2 business days to reflect in your account.
12 hours ago
If you encounter any payment issues, our support team is available 24/7 to assist. You can reach us through the chat support or email.
5 hours ago
For business accounts, we also offer installment payment plans and invoice-based billing. Contact our sales team for more information.
4 days ago
How can I reset my password?
3 days ago
To reset your password, click on the "Forgot Password" link on the login page. Enter your registered email address and we'll send you a password reset link within minutes.
2 days ago
The password reset link expires after 24 hours for security reasons. If you don't receive the email, check your spam folder or request a new reset link.
1 day ago
For enhanced security, we recommend using a password with at least 8 characters, including uppercase letters, numbers, and special characters. Avoid using personal information in your password.
5 days ago
What is your customer service contact?
4 days ago
Our customer service is available 24/7. You can reach us through our live chat feature on the app, call our hotline at (02) 123-4567, or email us at [email protected].
3 days ago
I've used their live chat multiple times and response time is usually under 5 minutes. The support team is very helpful and patient in answering questions.
2 days ago
For urgent matters, calling the hotline is the fastest way to get assistance. I've called them late at night and still got immediate help.